Get In Touch
+447466881529
admin@yasirpakltd.co.uk
70 western road, Plaistow London
E139JF
Frequently Asked Question!
Did you buy your item in store?
If you provided your email when you bought your item, your confirmation will be in your inbox. Just search for “Currys” in your email. Please note, it may be in your junk/spam folder. If you can’t find it in your email, please contact us.
Did you buy your item online for either in-store collection or home delivery?
If you created a Currys account (or logged into your existing account) when you bought your item, you can check your order’s status in the My Account area. Just go to the Your Orders section, then Order History. Here you’ll be able to track your order.
If you checked out as a guest when you bought your item, you can find your order confirmation in your email. Please note, it may be in your junk/spam folder. If you can’t find it in your email, please speak to one our friendly team members.
We’re sorry to hear you’re having trouble with an item.
We’re happy to offer you an exchange, a refund or something else. Just answer a few quick questions to get started.
You can track your delivery, installation or repair using our online trackers.
We’re sorry to hear you’re having issues placing your online order.
Issues with adding an item to your basket
We do our very best to keep our website up to date as much as possible, but sometimes high-demand items sell out before we can update our system.
If an item isn’t showing in your basket when you try to add it, it may have sold out.
If you see an error message, saying your order can’t be processed due to high demand, the item may have sold out.
Issues with paying using your debit/credit card
If you’re experiencing issues paying with your debit or credit card at the checkout, this may be due to an issue with our provider during busy periods. Please give it a few minutes and try again. If after a few attempts, you still have issues, please contact your bank or card provider.
Issues with paying using a gift card
All gift cards can be used either online or in store, and on the Currys app. You can’t use gift cards on
You can use up to 10 gift cards to pay for a single order.
You can use paper vouchers in store only.
We can price match before or after you buy – we’ll even price match 7 days after your purchase! Learn more about our Price Promise.
Want to return an item? No problem!
We’re happy to offer you an exchange, a refund or something else. Just answer a few quick questions to get started.
Changed your mind about an order?
Speak to our Webchat to discuss cancelling your order. Alternatively, complete this form and we’ll get back to you as soon as possible.